This Learning Module was created to support First Responders and others who in the course of their work can themselves suffer physical and mental health consequences - “the cost of caring.”

After completing this module, the participants will be able to:

✔️ Demonstrate understanding of the concept of empathetic leadership and its significance in preventing and mitigating first responders' secondary traumatic stress (STS).

✔️ Recognize the symptoms and impacts of secondary traumatic stress (STS) in first responders and the importance of addressing it to enhance their overall resilience

✔️ Identify the key components of empathetic communication, listening and acknowledgment, understand their importance in supporting those experiencing STS and have tools to develop those skills.

✔️ Identify resources and strategies that can be utilized by empathetic leaders to promote resilience and reduce STS in first responders.

✔️ Engage in self-reflection and personal growth, recognizing the impact of empathetic leadership on one's own well-being as a leader and modeling healthy self-care in developing resilient teams.

  45-60 mins |   SCORM |   Videos |  Handouts |  Knowledge Checks

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